Refund Policy for Digital Goods

Last Updated: August 10, 2026

Thank you for purchasing from Nourished Mind and Soul L.L.C.

We create and offer digital products designed to provide educational, informational, personal-development, wellness, and related resources. Because digital products are typically delivered or made accessible shortly after purchase, our refund policy differs from a return policy for physical merchandise.

Please review this policy before purchasing.

1. Digital Products Covered by This Policy

This Refund Policy applies to digital products sold by Nourished Mind and Soul L.L.C., including, where applicable:

  • Ebooks;

  • PDF guides;

  • Workbooks;

  • Planners;

  • Journals;

  • Checklists;

  • Templates;

  • Worksheets;

  • Digital downloads;

  • Lead-magnet upgrades or paid resources;

  • Digital bundles;

  • Digital courses or educational materials sold as one-time purchases; and

  • Other electronically delivered products.

Digital products may be purchased, accessed, or delivered through effieyoung.com, Nourished Mind and Soul sales pages, ClickFunnels funnels, email delivery systems, download pages, or other platforms we use to operate our business.

Free lead magnets and complimentary downloads do not have a purchase price and therefore are not eligible for monetary refunds.

2. General Digital-Product Refund Policy

Because digital products cannot generally be physically returned after delivery or access, purchases of digital products are normally considered final once the product has been delivered, downloaded, or accessed.

However, we want customers to receive what they reasonably expected to purchase.

We may provide a refund or other appropriate resolution in the circumstances described below.

Nothing in this policy limits any refund, cancellation, warranty, or other consumer right that cannot legally be waived under applicable law.

3. When You May Be Eligible for a Refund

You may request a refund within 10 calendar days of purchase when one of the following applies:

Technical or Delivery Problem

You did not receive access to the purchased digital product, or a technical problem prevents you from reasonably accessing or using it, and we are unable to correct the problem after being given a reasonable opportunity to assist.

Before issuing a refund, we may attempt to:

  • Resend a download link;

  • Provide an alternate download;

  • Replace a corrupted file;

  • Help resolve an access problem; or

  • Provide another reasonable method of delivering the product.

Materially Different From Its Description

You may request a refund if the digital product is materially different from the description or offer presented to you at the time of purchase.

Minor differences in formatting, appearance, layout, examples, design, or presentation do not ordinarily constitute material misrepresentation when the essential content and function of the product remain as described.

Duplicate Purchase

If you accidentally purchase the same product more than once, please contact us. After verifying the duplicate transaction, we may refund the duplicate charge.

Other Circumstances Required by Law

We will provide refunds, remedies, or other consumer protections when required by applicable law.

4. Situations That Normally Do Not Qualify for a Refund

Except where otherwise required by law or expressly stated in a product-specific guarantee, refunds generally will not be provided because:

  • You changed your mind;

  • You decided you no longer want or need the product;

  • You purchased the product but did not use it;

  • You did not have time to use or complete the materials;

  • You expected information or features that were not advertised as part of the product;

  • You purchased the product by mistake, other than a verified duplicate transaction;

  • You lack compatible software, internet access, equipment, or technology necessary to use a clearly identified file format;

  • You failed to download the product before an access period disclosed at purchase expired;

  • You did not achieve a particular personal, professional, financial, wellness, or other result;

  • You simply prefer a different format, style, design, or presentation; or

  • You completed, copied, substantially used, or consumed the digital product and later decided that you no longer wanted it.

Downloading or accessing a product does not, by itself, prevent us from correcting a legitimate technical problem or addressing a product that was materially misrepresented.

5. Product-Specific Guarantees

Certain products, programs, promotions, or offers may include a refund guarantee or satisfaction period different from this general policy.

If a sales page, checkout page, written offer, or purchase agreement expressly provides a different refund period or guarantee, the terms stated for that particular offer will control.

Please review the refund terms displayed at the time of purchase.

6. How to Request a Refund

To request a refund, email:

support@nourishedmindandsoul.com

Please include:

  • Your name;

  • The email address used for the purchase;

  • Your order number or transaction information, if available;

  • The name of the product purchased;

  • The date of purchase; and

  • A brief explanation of the problem.

For technical issues, we may ask for reasonable information that helps us identify and correct the problem, such as a description of the error or a screenshot.

Please do not send passwords, complete payment-card numbers, Social Security numbers, or other highly sensitive information by email.

7. Review of Refund Requests

We review eligible refund requests individually.

Depending on the circumstances, we may:

  • Provide technical assistance;

  • Replace or resend a file;

  • Restore access;

  • Provide an alternate file format where reasonably available;

  • Issue a full or partial refund;

  • Offer another appropriate resolution; or

  • Decline a request that falls outside this policy.

Approval of a refund in one situation does not create an obligation to provide refunds in unrelated future situations.

8. Approved Refunds

If a refund is approved, it will generally be returned through the original payment method when reasonably possible.

Payments may be processed through third-party payment providers such as Stripe or PayPal. Once we submit an approved refund, the amount of time required for it to appear in your account may depend on the payment provider, bank, card issuer, and payment method.

We do not control processing times imposed by banks or third-party payment providers.

9. Access After a Refund

When a refund is issued, your license and authorization to use the refunded digital product may terminate.

Where applicable, we may revoke access to online materials or download areas.

You agree to stop using and, where reasonably applicable, delete copies of refunded paid digital products in your possession.

10. Chargebacks and Payment Disputes

We encourage you to contact us first if you have a problem with a purchase.

We will make a reasonable effort to investigate legitimate billing, delivery, and product concerns.

Nothing in this section prevents you from exercising rights you may have through your payment provider, card issuer, or applicable law.

11. Free Resources and Lead Magnets

Nourished Mind and Soul L.L.C. may provide free ebooks, PDFs, guides, checklists, worksheets, reports, and other resources in exchange for an email signup or as complimentary educational materials.

Because no purchase price is charged for these resources, no monetary refund is available.

Your use of free resources remains subject to our applicable Terms and Conditions, Privacy Policy, Disclaimer, and intellectual-property rights.

You may unsubscribe from marketing emails at any time using the unsubscribe link provided in our emails.

12. Digital Product License

Unless otherwise expressly stated, purchasing or downloading one of our digital products provides you with a limited license for your own personal use.

You may not:

  • Resell the product;

  • Redistribute it;

  • Upload it to file-sharing websites;

  • Share paid downloads publicly;

  • Give copies to others as a substitute for their own purchase;

  • Rebrand or claim the content as your own;

  • Reproduce it for commercial distribution; or

  • Remove copyright or proprietary notices.

Any different license expressly included with a particular product will control for that product.

13. Changes to This Refund Policy

We may update this Refund Policy periodically to reflect changes in our products, platforms, business practices, or legal requirements.

The Last Updated date at the top of this page identifies the most recent revision.

The refund policy that applied to your purchase will generally be the policy or product-specific terms presented at the time of the transaction, subject to applicable law.

14. Contact Us

Questions about this Refund Policy may be directed to:

Nourished Mind and Soul L.L.C.
8275 S Eastern Ave, Suite 200-868
Las Vegas, Nevada 89123
United States

Telephone: 833-888-8683
Email: support@nourishedmindandsoul.com